This policy outlines how EventMasters protects the personal data of its learners, clients, and stakeholders. It sets out our principles, responsibilities, and measures to ensure compliance with data protection laws, including the UK General Data Protection Regulation (UK GDPR).
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This policy applies to all personal data processed by EventMasters in connection with its self-paced online learning platform. It covers data collected through course enrolments, assessments, feedback, communications, and customer support.
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EventMasters is committed to processing personal data in line with the following principles:
- Lawfulness, fairness, and transparency
- Purpose limitation
- Data minimisation
- Accuracy
- Storage limitation
- Integrity and confidentiality
- Accountability
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We may collect and process the following personal data:
- Name, contact information, and learner identifiers
- Course progress, quiz scores, and feedback submissions
- Technical data including IP address and device/browser details
- Communication records (e.g., emails or support queries)
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Personal data is processed on one or more of the following lawful bases:
- Consent from the individual
- Performance of a contract (e.g., course delivery)
- Compliance with legal obligations
- Legitimate interests pursued by EventMasters (e.g., improving our services)
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EventMasters implements appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. This includes secure data storage, encryption, and role-based access controls.
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Personal data is retained only as long as necessary to fulfil the purpose it was collected for, including satisfying legal, regulatory, tax, or reporting requirements. Retention periods are reviewed regularly and data is securely deleted when no longer required.
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Individuals have the right to:
- Access their personal data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
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EventMasters will never sell personal data. We may share data with trusted third-party service providers (such as our LMS platform) for the sole purpose of delivering our services. All providers are contractually bound to comply with applicable data protection laws.
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This policy is reviewed annually or whenever there are significant changes in data protection regulations or our business operations.
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